It is true that no one cares how much you know until they know how much you care 1. A husband and father earns the right to lead his family by caring for his wife and children. 2. A minister earns the right to preach by caring for his congregation. 3. A physician earns… Read More How Much Do Leaders Care?
Discovering things previously unknown is one of the most important, and most enjoyable, things that anyone can do. Most people do it every day, whether as simple as finding a new restaurant they love or discovering a new comet in the heavens. Fundamentally, new discoveries come from observation, analysis, and experimentation. A husband looking for… Read More Discovery and Innovation in the Business of Health Care
The military health care system is different in many ways from the civilian system, but a primary difference is the income incentive. Simply put, health care providers and other medical professionals are not paid based on the number of patients that they see or the number of procedures that they do. Instead they receive a… Read More Healing the Health Care Cost Conundrum
The vocabulary of the Military Decision Making Process (MDMP) is not typical for civilian organizations, but the concepts are germane. Translating MDMP into health care can be very useful for process improvement. Mission receipt – The commander provides the mission to his or her command. In a civilian setting, this would be the leader at… Read More Using the Military Decision Making Process in Civilian Organizations