How to Do No Harm

How leaders can minimize harm in health care, in other industries, and in all areas of life. “How can we change this process to prevent this error from happening again?” the senior ward nurse asked the group. It is a common question, one that I have heard thousands of times from experienced and dedicated health… Read More How to Do No Harm

Texting between Father and Son – The Nature of Causation

An acquaintance, a devoted Catholic, shared with me a text conversation that he had with his son last weekend.  It caught my attention, so we discussed it at the dinner table at our house Wednesday night. XXXXXXXXXXXXXXXXXXXXXXXX Father: R U going to be home to go to 9:30 mass or 1115 or 5PM? Teenage son:… Read More Texting between Father and Son – The Nature of Causation