How leaders can minimize harm in health care, in other industries, and in all areas of life.
“How can we change this process to prevent this error from happening again?” the senior ward nurse asked the group. It is a common question, one that I have heard thousands of times from experienced and dedicated health care professionals of all stripes.
I have worked in health care for many years, serving in positions from volunteer to emergency medical technician to senior attending physician to chief of staff at a hospital to chief medical officer of a large network. In every position, “do no harm” is a fundamental theme. This famous statement from the writings of Hippocrates encapsulates quality improvement, patient safety, access to care, and many other goals in modern medicine.
“Do no harm” can be thought of as eliminating risks that could lead to a bad outcome, such as injury or death. Occupational and Environmental Medicine physicians learn that there are four ways to decrease risk in the workplace and in the environment:
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Everything that we do, or fail to do, impacts us for good or for ill for the rest of our lives. Our teachers were right…each of us has a permanent record.
A little boy couldn’t resist the urge to pull the hair of the girl sitting in front of him. Across the room, a little girl couldn’t help chatting with her friend while the teacher was talking. These incidents happen every day in thousands of classrooms across the United States. Modern teachers have a variety of new techniques for dealing with such infractions, but in bygone days teachers would often respond with the same threat: “if you do that again, I will write that in your permanent record.” The children would immediately stop, at least for the moment, because everyone feared bad reports in their permanent record.
As children grew and went to school to school, perceptive ones realized that these transgressions never actually appeared on their report cards. The few who were able to see their school records found that only the most egregious sins were documented. Parents didn’t seem to have a “permanent record”, unless it was a criminal one. By the time that school ended and the working world beckoned, the secret was out; there was no “permanent record.” Teachers had known it all along, and their pupils had taken 20 years to figure it out.
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Going on a mission trip or a humanitarian event to a developing country? Prepare yourself by doing this.
“Doctor, this will be a very long war if for every division I have facing the enemy, I must count on a second division in hospital with malaria and a third division convalescing from this debilitating disease.” General Douglas MacArthur to Colonel Paul F. Russell, US Army malaria consultant, May 1943.
Just like soldiers going to war, people on humanitarian missions anywhere in the world can fail to accomplish their mission due to illness or injury. Whether missionaries seeking to advance the gospel of Christ, secular humanitarians trying to dig a well and build a school in a rural African village, or a combination of both, medical problems can inactivate the best intentioned and most capable teams. This article is intended to help people medically prepare themselves to go overseas on humanitarian missions. You can also watch the video.
Continue reading “Medical Preparation for Humanitarian Missions”
A compendium of some of Dr. Harris’ medical lectures.
From Hippocrates (460-377 BC) through Galen (130-200 AD) through Osler (1849-1919) and until the present day, medical knowledge has been handed down from teachers to students through the spoken and written word. The excellent physician wields the weapons of science, art, and craftsmanship in his unending battle against disease and injury in his patients. The medical lectures highlighted here have been given to medical students, residents, fellows, and many others to help them master the marvelous and mysterious practice of medicine.
Aerospace, Occupational and Environmental Medicine
Ebola Preparation and Response
Opioids – the Back Story
Epidemiology & Biostats for Curious Clinicians
Preventive Medicine by Primary Care Physicians
Preventive Sports Medicine
The Ghost of Medicine Past