Communication Conflicts

Assumptions, Emotions, Perceptions, Conditions, and Facts color our communication with ourselves and others. We must learn to manage them. A wise man once said that the hardest thing about communication is the illusion that it has occurred. I have been involved in hundreds of medical, military, and public safety operations, and the after-action reviews of… Read More Communication Conflicts

How was your day?

My wife Nancy and I celebrated our 26th wedding anniversary last week, and I have been reflecting on our years together. She works from home, raising our five children, and caring for her high-maintenance husband. She is utterly precious, and I value her more than diamonds or rubies. Almost every day throughout these years, Nancy… Read More How was your day?

Your Permanent Record

A little boy couldn’t resist the urge to pull the hair of the girl sitting in front of him. Across the room, a little girl couldn’t help chatting with her friend while the teacher was talking. These incidents happen every day in thousands of classrooms across the United States. Modern teachers have a variety of… Read More Your Permanent Record