As We Think

Directing our emotions, our thoughts, our words, and our actions…to be who we were created to be.

The Economist is no fan of Donald Trump. The October 27 to November 2, 2018 issue featured a column by the editor Lexington describing the foreign policy failures and successes of the President. It was accompanied by the picture noted here, which shows Trump as an archer rejoicing over a single bulls-eye while quivers of arrows are far off the mark. He seems to be ignoring his many failures and raising his arms in triumph over one, perhaps random, success. Maybe Lexington sees Trump as an incompetent egomaniac who sometimes gets lucky. Certainly, other people do. While catchy, this illustration is a snowflake in an avalanche of political cartoons criticizing the US leader.

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Communication Conflicts

Assumptions, Emotions, Perceptions, Conditions, and Facts color our communication with ourselves and others. We must learn to manage them.

A wise man once said that the hardest thing about communication is the illusion that it has occurred. I have been involved in hundreds of medical, military, and public safety operations, and the after-action reviews of each one cite communication as a problem. Whether in business, relationships, or anywhere else, avalanches of academic papers and mountains of media articles bemoan our inability to effectively talk to each other, and propose ways of fixing it.

Several factors are present in every communication event, including assumptions, emotions, perceptions, conditions, and facts. They change the communication, often without the participants realizing it.

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How was your day?

My wife Nancy and I celebrated our 26th wedding anniversary last week, and I have been reflecting on our years together. She works from home, raising our five children, and caring for her high-maintenance husband. She is utterly precious, and I value her more than diamonds or rubies. Almost every day throughout these years, Nancy has greeted me at the door when I get home from work. Her smile is warm and her embrace warmer. She is genuinely glad to see me, and always follows a hug with “how was your day?”

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Your Permanent Record

Everything that we do, or fail to do, impacts us for good or for ill for the rest of our lives. Our teachers were right…each of us has a permanent record.

A little boy couldn’t resist the urge to pull the hair of the girl sitting in front of him. Across the room, a little girl couldn’t help chatting with her friend while the teacher was talking. These incidents happen every day in thousands of classrooms across the United States. Modern teachers have a variety of new techniques for dealing with such infractions, but in bygone days teachers would often respond with the same threat: “if you do that again, I will write that in your permanent record.” The children would immediately stop, at least for the moment, because everyone feared bad reports in their permanent record.

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