big data – MD Harris Institute

Economic data is vital to running a business, organization, or nation. Governments and businesses gather a lot of it, and analyze it extensively, to provide better services to stakeholders. However, these same entities use this same data to delve into personal lives and influence personal behavior. Ordinary people need to understand all of these uses, know the benefits, and yet guard themselves and others.

By Mark D. Harris

The world is awash in data. The government obtains data, typically by querying governmental institutions, requiring reports from private industry and organizations, and surveying groups of stakeholders. No other organization could gather information of such depth and scope. Even if some other organization attempted to gather such a volume of data, they would not provide it free to inquirers. After collection, the government checks, analyzes, categorizes, and interprets the data. Finally, the government acts on and distributes the data, hopefully for the benefit of all its citizens. Governments may use information derived from data to position resources, cut crime, minimize poverty, prevent disease, aid business, and otherwise do good.

There are many dangers when anyone has too much information. Governments have so much data that they can violate privacy and manipulate people. Big tech and large companies, from Amazon to Zhejiang, can do the same. The literature is flooded with studies trying to discover the proper use of data and information in the modern world.

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Businesses exist to serve their customers. Self-perpetuation, environmental sustenance, social issues, and even shareholder value maximization are of little importance if the customer is not served. How can companies, and other organizations, give their customers their best?

By Mark D. Harris

The rug dealer at the Grand Bazaar in Istanbul carefully poured the Turkish apple chi into a small cup. “Here, my friend,” he said as he handed the cup to me. He sat down close by and asked, “How is your family?” Thus began ten minutes of chit chat before we even mentioned the silk rug that I had admired when I came in. The small talk would have gone on longer, but my American impatience cut it short. By the time we were done, the rug dealer had $500 of my hard-earned dollars, and I walked out with a beautiful rug that probably cost less than half that to make. The dealer may have congratulated himself for fleecing another rich American. I congratulated myself on buying a rug that my wife would like, having a fascinating experience, and helping support a Turkish businessman and the economy of a third world nation. A fair deal, I figure.

Buying and selling across the world

Americans walk into a store, find what they want, check to see if the price is reasonable to them, and if it is, they buy the item. Rarely is there any dickering between buyer and seller over price. My experience in northern and western Europe has been the same.

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